Returns and Exchanges
Mojuba takes pride in providing the highest quality product and wants the customer to be satisfied. Mojuba issues refunds for all unopened packages in their original condition. If you are not satisfied with your purchase for any reason, you may return the kit within 10 days of delivery for a refund. Unless the return is a result of our error, shipping costs are non-refundable. Once we receive the kit and determine that it is in its original condition, we will issue a refund to the credit card used for purchase.
How to Return an Item
If you would like to return an item, please follow these instructions:
- Contact us at firstname.lastname@example.org or at 312.497.1897 to obtain a Return Authorization (RA) Number and mailing address. No returns will be accepted without an RA Number.
- Repack the item securely in its original packaging along with the packing slip.
- Write the RA Number clearly on the outside of the box, and mail the item to the address we provide.
Please return the item via an insured carrier (i.e., FedEx, UPS, USPS, DHL). We recommend that you insure the item for its full value, and retain all postal and insurance receipts to protect you in case of loss or damage. All returns must be pre-paid. We will not accept COD returns.
If you receive an item that is damaged, contact us within 5 days of delivery. Please save the box and all of the packing material. We will provide instructions on how to send the item back at our cost, and we will exchange the item promptly.
Disclaimer of representations and warranties
All products, services and information made available on or through this web site are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. Subject to the foregoing, mojuba.com disclaims all implied warranties, including without limitation, the implied warranties of merchant ability and fitness for a particular purpose, and all express warranties except those explicitly made in this statement of legal terms.
This disclaimer by mojuba.com in no way affects the terms of any manufacturer’s or third party seller’s warranty, if any, related to the goods purchased via this web site. Title to goods and merchandise is retained by mojuba.com until goods and merchandise are paid for by the purchaser and at that time title passes to the purchaser. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Waiver of Liabilities
You agree that, except as otherwise provided under applicable laws, neither mojuba.com nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of the mojuba.com web site. This waiver of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if mojuba.com is notified in advance of the potential for any such damages.
You agree that all content appearing on the web site, including, but not limited to code, trademarks, service marks, trade names, graphics, images, text, audio clips, button icons, and computer software, are the sole property of mojuba.com or its partners and suppliers, and protected by u.s. and international laws and treaties. Users are granted permission to browse and use the mojuba.com site for its intended purpose, which is for your retail use only as a consumer. Any other use, including and not limited to the reproduction, modification, distribution, transmission, republication, removal, deletion, addition, display, or performance of the content on this site or the exploitation in any other manner of any of the content of this web site, in part or in whole, is strictly prohibited. Except as expressly authorized in writing, the use or misuse of any trademarks, service marks, trade names, logos, text, images, graphics, intellectual property or content from this web site is strictly prohibited.
mojuba.com does not grant, by implication, or otherwise, any license or right to use any trademark, service mark, trade name or logo, or the content displayed on this web site, without the prior written consent of mojuba.com. mojuba.com prohibits use of the mojuba.com logo as a link to any website unless creating such a link is approved in advance by mojuba.com in writing. Registered and unregistered proprietary information is owned and held by mojuba.com and its licensors and, therefore, you may be liable for infringement or misappropriation or other legal action to the fullest extent of the law if you misuse this web site in any form mentioned or unmentioned.
Termination of the use of this web site
You agree that any unauthorized use of this web site, content materials and intellectual property or any fraudulent, abusive or otherwise illegal activity shall be grounds for termination of your right to access, browse and use of authorized areas of the mojuba.com web site. mojuba.com reserves the right to terminate your access to our web site and its content and use at any time, with or without notice at our discretion.
Third Party Web Sites
You agree that mojuba.com encourages you to exercise discretion browsing the internet. Our web site, products or services may direct you to sites containing information that some people may find offensive or inappropriate. mojuba.com and its affiliates make no representation or warranty about the legality of any third party web site. Any such web site is independent from mojuba.com, and mojuba.com has no control over, or responsibility with respect to, the information provided or activities undertaken by any such web site. A link between mojuba.com and another web site further does not mean that mojuba.com endorses that web site. Linking to off-site pages is done at your own risk, requiring you to make your own independent decisions regarding your interactions or communications with any other web site. mojuba.com expressly disclaims any responsibility or liability for any damage, loss, or injury arising out of the activities of any third party, the goods or services offered or the content displayed by any of such third party not under the mojuba.com domain.
The mojuba.com web site, excluding links, is created, owned, operated and controlled by J2 Productions, in the State of Illinois, USA. At this time, materials, products and services on this web site will be delivered or made available only in the 50 United States. Access to this web site from locations where its use or content is illegal is prohibited. Visitors to this web site are responsible for their own compliance with local laws regarding web site use and access.
You agree that the laws of the state of Illinois will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. In addition, you agree to the exclusive personal jurisdiction and venue of the Superior Court of Cook County and the United States District Court for the XXXX District of Illinois. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.
You agree you are prohibited from posting or transmitting to the mojuba.com web site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, or any other material that could give rise to any civil or criminal liability under the law. mojuba.com reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions, including the right to block access from a particular internet address to this web site.
Limited Availability and Price
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, mojuba.com will have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. mojuba.com will have the right to limit the number of items purchased through our web site. mojuba.com will have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, mojuba.com will immediately issue a credit to your credit card account in the amount of the incorrect price.
mojuba.com does not knowingly market to or knowingly solicit information from minors. Minors are ineligible to use our services, and we do not want minors to submit any personal information to us. If you are a minor, you can use this service only under the supervision of your parents or guardians.
This Web site is operated by: J2 Productions, PO BOX 379, 1658 N. Milwaukee Ave., Chicago, Illinois 60647 http://mojuba.com
By accessing, browsing and/or using this web site, you acknowledge that you have read, understood and agree to be bound by these terms and conditions, including our Return and Exchanges policy, and you agree to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use our web site.